
Shipping Policy
Welcome to Trail & Tidy!
At Trail & Tidy, we are committed to providing you with a seamless shopping experience. Please take a moment to review our shipping policy for important information regarding order processing, shipping rates, and delivery estimates.
1. Order Processing
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Processing Time: All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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Order Confirmation: You will receive a notification once your order has been shipped. We prioritize efficient order processing to get your items to you as quickly as possible.
2. Domestic Shipping (USA and Europe)
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Free Shipping: We offer free shipping for all orders within the USA and Europe.
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USA Shipping:
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Estimated Delivery Time: Typically within 7 days from the date of shipment.
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Europe Shipping:
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Estimated Delivery Time: Typically within 15 days from the date of shipment.
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3. International Shipping
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Availability: For customers outside of the USA and Europe, we offer international shipping to various destinations.
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Shipping Rates & Delivery Times: Shipping rates, delivery times, and availability may vary depending on your location. We strive to provide the best possible service to our international customers.
4. Customs and Duties
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Import Charges: International orders may be subject to import duties and taxes (including VAT) in the destination country. These charges are incurred once the shipment reaches your country and are the responsibility of the customer.
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Customer Responsibility: Trail & Tidy is not responsible for these charges. We recommend checking with your local customs office for more information on import regulations.
5. Order Tracking
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Tracking Information: Once your order has shipped, you will receive an email notification from us, including a tracking number. Please allow up to 48 hours for the tracking information to become available.
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Assistance: If you have any questions or concerns about the status of your order, please feel free to contact us at contact@ttidy.com. We are here to assist you.
6. Shipping to P.O. Boxes
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Accommodation: We do our best to accommodate shipping to P.O. boxes; however, some carriers may have limitations.
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Special Requirements: If you have specific requirements for P.O. box delivery, please contact our customer support for assistance.
7. Additional Information
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Order Modifications: If you need to make changes to your order after it has been placed, please contact us as soon as possible at contact@ttidy.com. While we will do our best to accommodate your request, we cannot guarantee changes once the order has been processed.
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Lost or Delayed Shipments: While we strive to ensure timely delivery, occasional delays may occur due to unforeseen circumstances. If your shipment is significantly delayed, please reach out to us for assistance.
8. Contact Us
If you have any questions or need further assistance regarding our Shipping Policy, please do not hesitate to contact us:
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Email: contact@ttidy.com
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Phone: +1 608-866-5097
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Mailing Address:
AGUILAR ADVISORS LLC
3664 SW 150TH COURT
Miami, FL 33185
United States
Thank you for choosing Trail & Tidy!
We appreciate your business and are dedicated to providing you with high-quality outdoor and camping equipment.