Privacy Policy

Welcome to Trail & Tidy!

Trail & Tidy (“we”, “us”, “our”) operates the website hosted on Trail & Tidy (the “Site”) and is committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from Trail & Tidy (the “Services”).

By accessing or using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

Personal Information You Provide Directly

We collect personal information that you provide to us directly when you use our Services. This may include:

Contact Information: Name, address, phone number, and email address.
Order Information: Billing and shipping addresses, payment details, and order history.
Account Information: Username, password, security questions, and other account security details.
Customer Support: Information you provide when contacting us for support or assistance.

Usage Data

We automatically collect information about your interaction with our Services through technologies like cookies, pixels, and similar tools. This may include:

Device Information: Device type, operating system, and browser type.
Technical Information: IP address, network connection, and other device identifiers.
Usage Information: Pages visited, time spent on the Site, and other interaction details.

Information from Third Parties

We may receive information about you from third-party sources, including:

Service Providers: Companies that support our Site and Services, such as Wix.com.
Payment Processors: Entities that handle payment transactions on our behalf.
Marketing Partners: Partners that assist us in marketing and advertising your information.

2. How We Use Your Information

We use the information we collect to:

Provide and Manage Services: Process orders, manage accounts, handle customer support, and facilitate returns and exchanges.
Improve Our Services: Enhance user experience, optimize our Site, and develop new products or features.
Marketing and Advertising: Send promotional communications, display targeted advertisements, and analyze marketing effectiveness.
Security and Fraud Prevention: Protect against unauthorized access, fraud, and other malicious activities.
Compliance and Legal Obligations: Fulfill legal requirements, enforce our terms of service, and protect our rights and the rights of others.

3. How We Share Your Information

We may share your personal information with:

Vendors and Service Providers: Entities that perform services on our behalf, such as payment processing, data analysis, and fulfillment.
Business and Marketing Partners: Partners who assist in marketing and advertising efforts.
Affiliates: Companies within our corporate group for business operations.
Legal and Regulatory Authorities: When required by law or to protect our rights and the rights of others.

We do not sell your personal information to third parties.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request access to the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information under certain conditions.
Portability: Request a copy of your personal information and transfer it to another service.
Restriction of Processing: Request to restrict the processing of your personal information.
Withdrawal of Consent: Withdraw your consent for us to process your personal information.
Opt-Out: Opt-out of receiving promotional communications from us.

To exercise any of these rights, please contact us using the details provided below.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance User Experience: Remember your preferences and actions on our Site.
Analyze Usage: Understand how users interact with our Services to improve them.
Advertising: Deliver tailored advertisements based on your interests.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Services.

6. Children's Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us to request its deletion.

7. Data Security and Retention

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. International Data Transfers

Your personal information may be transferred to and processed in countries outside your residence, including the United States. We ensure that such transfers comply with applicable data protection laws by using recognized transfer mechanisms like Standard Contractual Clauses.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by updating the “Last Updated” date and, if necessary, providing additional notice.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@ttidy.com
Phone: +1 608-866-5097
Mailing Address:

AGUILAR ADVISORS LLC
3664 SW 150TH COURT
Miami, FL 33185
United States

Thank you for choosing Trail & Tidy!
We are committed to protecting your privacy and ensuring a secure and enjoyable experience with our outdoor and camping products.